Disclaimer

1. Email Deliverability

While Amantess maintains dedicated servers with excellent reputation management and follows industry best practices, email deliverability can be influenced by various factors including:

• Recipient email server policies and spam filters
• Email content quality and sender reputation
• Industry-specific filtering and blocking
• Recipient engagement patterns and feedback
• External factors beyond our control

We do not guarantee specific delivery rates and cannot be held responsible for emails that are filtered, blocked, or rejected by recipient servers.

2. Campaign Performance and Results

B2B email campaign performance varies significantly based on numerous factors:

• Industry vertical and market conditions
• Target audience quality and engagement levels
• Email content, design, and call-to-action effectiveness
• Timing and frequency of campaigns
• Economic conditions and seasonal variations

Historical results do not guarantee future performance. We provide tools and infrastructure but cannot guarantee specific response rates, conversion rates, or business outcomes.

3. Client Content and Compliance Responsibility

Clients are solely responsible for:

• Ensuring all email content complies with applicable laws and regulations
• Obtaining proper consent from email recipients
• Maintaining accurate and up-to-date email lists
• Providing truthful and non-deceptive marketing messages
• Handling unsubscribe requests and customer inquiries

While we provide compliance consulting and guidance, final responsibility for legal compliance rests entirely with the client.

4. Technical Infrastructure

Our technical infrastructure includes:

• Dedicated servers with 99.9% uptime SLA
• DDOS protection and security measures
• SSL encryption and secure data transmission
• Regular maintenance and updates

However, we cannot guarantee complete immunity from technical issues, security threats, or service interruptions. We are not liable for losses resulting from system downtime or technical failures.

5. Third-Party Services and Integrations

Our services may integrate with third-party platforms and services including but not limited to:

• Email service providers and APIs
• Analytics and tracking platforms
• Domain and DNS services
• Payment processing systems

We are not responsible for the performance, availability, or policies of third-party services. Changes to third-party services may affect our service delivery.

6. Limitation of Liability

Amantess shall not be liable for any:

• Indirect, incidental, special, consequential, or punitive damages
• Loss of profits, revenue, data, or business opportunities
• Damages resulting from campaign performance or deliverability issues
• Legal consequences arising from client's non-compliance with applicable laws
• Damages exceeding the fees paid for services in the preceding 12 months

7. Regulatory Changes

Email marketing regulations and industry standards are subject to change. We make reasonable efforts to stay current with regulatory requirements, but clients are responsible for ensuring ongoing compliance with applicable laws in their jurisdictions.

8. Service Modifications

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time with reasonable notice. We are not liable for any losses resulting from service modifications or discontinuation.

9. Professional Advice

Our services and recommendations are for informational purposes only and do not constitute legal, financial, or professional advice. Clients should consult with qualified professionals regarding legal compliance and business strategy.

10. Force Majeure

We are not liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to natural disasters, government actions, internet outages, or other force majeure events.