Privacy Policy
Last updated: August 6, 2025
Your Privacy Matters: This Privacy Policy explains how Amantess collects, uses, and protects your personal information when you use our B2B email marketing services.
1. Information We Collect
Personal Information
We collect personal information that you provide directly to us, including:
- Name, email address, and contact information
- Company name and business details
- Billing and payment information
- Account credentials and preferences
- Communication history and support requests
Technical Information
We automatically collect certain technical information:
- IP addresses and device information
- Browser type and operating system
- Website usage patterns and analytics
- Email campaign performance data
- Server logs and access records
Email Campaign Data
As part of our email marketing services, we process:
- Email lists and recipient information
- Email content and campaign materials
- Delivery, open, and click tracking data
- Bounce and unsubscribe information
2. How We Use Your Information
We use the collected information for the following purposes:
Service Delivery
- Providing email marketing services
- Managing your account and subscriptions
- Processing payments and billing
- Technical support and maintenance
Communication
- Responding to inquiries and requests
- Sending service updates and notifications
- Marketing communications (with consent)
- Legal and compliance notices
3. Legal Basis for Processing (GDPR)
Under GDPR, we process personal data based on the following legal grounds:
- Contract Performance: Processing necessary to fulfill our service agreements
- Legitimate Interest: For business operations, security, and service improvement
- Consent: For marketing communications and optional features
- Legal Obligation: To comply with applicable laws and regulations
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information. We may share information in the following circumstances:
Service Providers
Trusted third-party vendors who assist in service delivery (payment processors, hosting providers, analytics services)
Legal Requirements
When required by law, court order, or to protect our rights and safety
Business Transfers
In connection with mergers, acquisitions, or asset sales (with notice to affected users)
5. Data Security
We implement comprehensive security measures to protect your information:
Technical Safeguards
- SSL/TLS encryption for data transmission
- Encrypted data storage and databases
- Regular security audits and updates
- Access controls and authentication
Operational Security
- Employee training and access restrictions
- Incident response procedures
- Regular backup and recovery testing
- Compliance monitoring and reporting
6. Your Rights and Choices
Depending on your location, you may have the following rights:
To exercise these rights, contact us at privacy@amantess.com
7. Data Retention
We retain personal information for as long as necessary to:
- Provide our services and maintain your account
- Comply with legal and regulatory requirements
- Resolve disputes and enforce agreements
- Maintain business records and analytics
Specific retention periods vary by data type and legal requirements. Contact us for detailed retention information.
8. International Data Transfers
We may transfer personal data to countries outside your residence jurisdiction. When we do, we ensure appropriate safeguards are in place, including:
- Adequacy decisions by relevant authorities
- Standard contractual clauses
- Binding corporate rules
- Other approved transfer mechanisms
9. Cookies and Tracking
We use cookies and similar technologies to:
- Enhance website functionality and user experience
- Analyze website traffic and usage patterns
- Personalize content and advertisements
- Maintain security and prevent fraud
You can control cookie preferences through your browser settings.
10. Children's Privacy
Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children. If we become aware of such collection, we will take steps to delete the information promptly.
11. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of material changes through:
- Email notifications to registered users
- Prominent notices on our website
- Updates to the "Last Updated" date
12. Contact Us
For privacy-related questions, concerns, or requests, please contact:
Data Protection Officer
Email: privacy@amantess.com
Subject: Privacy Inquiry
Response Time: Within 30 days
EU Representative (if applicable)
Address: [EU Representative Address]
Email: eu-privacy@amantess.com